Quo vs Dialpad
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Quo fits retail shop, restaurant or café, trades or contractor.
Dialpad: Transcripts and summaries.
| Compare | ||
|---|---|---|
| In one line | A business number on your existing phone, with shared inboxes | AI call notes and transcripts on a business phone |
| Starting price | From $15/person | From $15/person |
| Six-person team | $90/mo | $90/mo |
| Plans | Starter $15/user/mo; Business $23/user/mo; Scale $35/user/mo, billed annually (monthly $19/$33/$47) | Dialpad Connect per user: Standard $15/mo billed yearly ($27 monthly; 1 office); Pro $25 ($35; 3-seat minimum, up to 10 offices); Enterprise by quote (100 seats); unlimited US and Canada calling |
| Pricing model | Free trial | Free trial |
| Free trial | 7 days | 14 days |
| Users | Per user | Per user |
| Integrations | HubSpot, Slack, Zapier, Gong | Google, Microsoft, HubSpot, Salesforce |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people · 51–200 people |
| Available in | US · CA | US · UK · CA · AU |
| Phone support | Scale and up | Pro and up |
| Live chat | Business and up | Every plan |
| Support hours | Phone: Monday–Friday, 8 AM–5 PM PT | Live chat: 24/5 (every plan), 24/7 (Pro and up) · Phone: 24 hours a day, 7 days a week |
| Incidents posted | 9 incidents posted on Quo's status page in the 90 days to Oct 27, 2026; 4 marked major or critical by Quo. Status page | 7 incidents posted on Dialpad's status page, which covers all Dialpad products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Dialpad. Status page |
| Capterra score | 4.2 / 5 from 64 reviews | Not listed |
| Trustpilot score | 4.2 / 5 from 1,109 reviews | 4.0 / 5 from 3,226 reviews |
| Fit: Retail shop | 70 | 55 |
| Fit: Restaurant or café | 60 | 45 |
| Fit: Service business | 92 | 85 |
| Fit: Agency or studio | 85 | 80 |
| Fit: Trades or contractor | 90 | 70 |
| Fit: Online store | 65 | 60 |
| Why people pick it |
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| Where it falls short |
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| Visit Quo | Visit Dialpad |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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