RingCentral vs Unitel Voice

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	RingCentralRingCentral	Unitel VoiceUnitel
In one line	Full phone system with desk phones, queues, and IVR	A toll-free or local number with an auto attendant, no hardware
Starting price	From $20/person	From $9.99/mo
Six-person team	$120/mo	$19.99/mo
Plans	RingEX per user: Core $20/mo billed yearly ($30 monthly; 100 toll-free minutes, 25 texts); Advanced $25 ($35; 1,000 minutes, 100 texts); AI bundles by quote; free trial for up to 5 users	Solo $9.99/mo (1 user); Team $19.99/mo (unlimited users); Office $29.99/mo (3 users, +$9.99/user); unlimited minutes on all plans; yearly billing $84/$168/$252; 30-day money-back
Pricing model	Free trial	Paid
Free trial	—	—
Users	Per user	1 on Solo; unlimited on Team
Integrations	Microsoft 365, Google, Salesforce, 300+	Few; forwards to any phone
Team size	11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Plans not stated	Every plan
Live chat	Plans not stated	Every plan
Support hours	Live chat: 24/7 · Phone: 24/7 (technical support), Customer success center: Mon to Fri, 6 AM to 6 PM PST	Not published
Incidents posted	RingCentral has a public status page. Status page	We found no public status page for Unitel.
Capterra score	Not listed	4.6 / 5 from 67 reviews
Trustpilot score	1.7 / 5 from 2,023 reviews	4.8 / 5 from 511 reviews
Fit: Retail shop	70	70
Fit: Restaurant or café	65	60
Fit: Service business	80	85
Fit: Agency or studio	70	55
Fit: Trades or contractor	75	88
Fit: Online store	55	50
Why people pick it	Everything a PBX did Reliable	Flat monthly price, not per user Vanity numbers
Where it falls short	More than a 3-person team needs Contracts and add-on fees	US only Basic app compared with Quo
	Visit RingCentral ↗	Visit Unitel Voice ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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