Dialpad vs CallHippo

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

Dialpad costs less for a six-person team.
CallHippo: Numbers in many countries.

Compare	DialpadDialpad	CallHippoCallHippo
In one line	AI call notes and transcripts on a business phone	Low-cost virtual numbers in 50+ countries
Starting price	From $15/person	From $19/person
Six-person team	$90/mo	$114/mo
Plans	Dialpad Connect per user: Standard $15/mo billed yearly ($27 monthly; 1 office); Pro $25 ($35; 3-seat minimum, up to 10 offices); Enterprise by quote (100 seats); unlimited US and Canada calling	Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing
Pricing model	Free trial	Free trial
Free trial	14 days	10 days
Users	Per user	Per user
Integrations	Google, Microsoft, HubSpot, Salesforce	HubSpot, Pipedrive, Zoho, Zapier, Slack
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Pro and up	Ultimate and up
Live chat	Every plan	Enterprise only
Support hours	Live chat: 24/5 (every plan), 24/7 (Pro and up) · Phone: 24 hours a day, 7 days a week	Email: 24/7 · Phone: 24×7
Incidents posted	7 incidents posted on Dialpad's status page, which covers all Dialpad products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Dialpad. Status page	18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page
Capterra score	Not listed	4.4 / 5 from 694 reviews
Trustpilot score	4.0 / 5 from 3,226 reviews	2.8 / 5 from 688 reviews
Fit: Retail shop	55	50
Fit: Restaurant or café	45	40
Fit: Service business	85	80
Fit: Agency or studio	80	75
Fit: Trades or contractor	70	70
Fit: Online store	60	60
Why people pick it	Transcripts and summaries Good mobile apps	Numbers in many countries Cheap entry price
Where it falls short	Pro needed for integrations Three-seat minimum on Pro	Quality complaints in reviews Per-minute charges on some plans
	Visit Dialpad	Visit CallHippo

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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Dialpad vs CallHippo

Short version

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