CallHippo vs Freshcaller

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CallHippoCallHippo	FreshcallerFreshworks
In one line	Low-cost virtual numbers in 50+ countries	Call center phone system that plugs into Freshdesk
Starting price	From $19/person	From $15/person
Six-person team	$114/mo	$90/mo
Plans	Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing	Free; Growth $15/agent/mo; Pro $39/agent/mo; Enterprise $69/agent/mo, billed annually; per-minute call charges on every plan
Pricing model	Free trial	Free tier
Free trial	10 days	14 days
Users	Per user	Per agent
Integrations	HubSpot, Pipedrive, Zoho, Zapier, Slack	Freshdesk, Freshsales, Zapier
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Ultimate and up	Plans not stated
Live chat	Enterprise only	None listed
Support hours	Email: 24/7 · Phone: 24×7	Not published
Incidents posted	18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page	Freshworks has a public status page. Status page
Capterra score	4.4 / 5 from 694 reviews	4.0 / 5 from 35 reviews
Trustpilot score	2.8 / 5 from 688 reviews	Not listed
Fit: Retail shop	50	50
Fit: Restaurant or café	40	40
Fit: Service business	80	78
Fit: Agency or studio	75	65
Fit: Trades or contractor	70	65
Fit: Online store	60	70
Why people pick it	Numbers in many countries Cheap entry price	Tight Freshdesk integration Free plan to start
Where it falls short	Quality complaints in reviews Per-minute charges on some plans	Per-minute charges add up Mainly for support teams
	Visit CallHippo ↗	Visit Freshcaller ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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