CallHippo vs Zoom Phone

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CallHippoCallHippo	Zoom PhoneZoom Communications
In one line	Low-cost virtual numbers in 50+ countries	Cloud phone with texting, from the makers of Zoom meetings
Starting price	From $19/person	From $16/person
Six-person team	$114/mo	$96/mo
Plans	Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing	Per user, billed yearly: US & CA Metered $10.50; Unlimited $16 (calls, texts, recording, AI summaries); Pro Plus $20.50 with Zoom Workplace Pro. Monthly $12/$18/$24; extra numbers $5/mo
Pricing model	Free trial	Paid
Free trial	10 days	—
Users	Per user	1 to 99 licenses
Integrations	HubSpot, Pipedrive, Zoho, Zapier, Slack	Zoom Workplace, Salesforce, Slack, Microsoft, Google
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Ultimate and up	Plans not stated
Live chat	Enterprise only	Plans not stated
Support hours	Email: 24/7 · Phone: 24×7	Not published
Incidents posted	18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page	49+ incidents posted on Zoom Communications's status page, which covers all Zoom Communications products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Zoom Communications. Status page
Capterra score	4.4 / 5 from 694 reviews	4.5 / 5 from 246 reviews
Trustpilot score	2.8 / 5 from 688 reviews	Not listed
Fit: Retail shop	50	60
Fit: Restaurant or café	40	50
Fit: Service business	80	80
Fit: Agency or studio	75	82
Fit: Trades or contractor	70	65
Fit: Online store	60	60
Why people pick it	Numbers in many countries Cheap entry price	Texting and call recording included at $16 Bundles with Zoom meetings
Where it falls short	Quality complaints in reviews Per-minute charges on some plans	Metered plan rates are not on the pricing page Call queues and analytics cost $25 more
	Visit CallHippo ↗	Visit Zoom Phone ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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