RingCentral vs CallHippo

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	RingCentralRingCentral	CallHippoCallHippo
In one line	Full phone system with desk phones, queues, and IVR	Low-cost virtual numbers in 50+ countries
Starting price	From $20/person	From $19/person
Six-person team	$120/mo	$114/mo
Plans	RingEX per user: Core $20/mo billed yearly ($30 monthly; 100 toll-free minutes, 25 texts); Advanced $25 ($35; 1,000 minutes, 100 texts); AI bundles by quote; free trial for up to 5 users	Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing
Pricing model	Free trial	Free trial
Free trial	—	10 days
Users	Per user	Per user
Integrations	Microsoft 365, Google, Salesforce, 300+	HubSpot, Pipedrive, Zoho, Zapier, Slack
Team size	11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	Ultimate and up
Live chat	Plans not stated	Enterprise only
Support hours	Live chat: 24/7 · Phone: 24/7 (technical support), Customer success center: Mon to Fri, 6 AM to 6 PM PST	Email: 24/7 · Phone: 24×7
Incidents posted	RingCentral has a public status page. Status page	18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page
Capterra score	Not listed	4.4 / 5 from 694 reviews
Trustpilot score	1.7 / 5 from 2,023 reviews	2.8 / 5 from 688 reviews
Fit: Retail shop	70	50
Fit: Restaurant or café	65	40
Fit: Service business	80	80
Fit: Agency or studio	70	75
Fit: Trades or contractor	75	70
Fit: Online store	55	60
Why people pick it	Everything a PBX did Reliable	Numbers in many countries Cheap entry price
Where it falls short	More than a 3-person team needs Contracts and add-on fees	Quality complaints in reviews Per-minute charges on some plans
	Visit RingCentral ↗	Visit CallHippo ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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