IDrive vs ESET PROTECT

Two security & passwords tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	IDriveIDrive	ESET PROTECTESET
In one line	Cloud backup for a team's computers, $9.99 a month for 5	Business antivirus with central management, from five devices
Starting price	From $9.99/mo	From $22.88/mo
Six-person team	$19.99/mo	$27.45/mo
Plans	Team: 5 users, 5 TB $9.99/mo billed yearly, $11.99 monthly; 10 users $19.99; first year 30% off. Business (unlimited users, servers) from $19.99/mo yearly for 500 GB. Server backup on Team $5/mo per server	Core $54.90/device/yr at 5-10 devices ($274.50/yr for 5, $549 for 10), $46.70/device/yr at 11-25 ($513.70 for 11, $1,167.50 for 25), $38.40/device/yr at 50 ($1,920); Premium $103/device/yr from 10 devices (adds 24/7 MDR); Small Office Protection $179.99/yr for 5 devices; 30-day trial
Pricing model	Paid	Free trial
Free trial	—	30 days
Users	5 on the entry Team plan	5 devices minimum
Integrations	Microsoft 365 and Google Workspace backup (extra), Synology and QNAP NAS, SQL Server, Exchange, Hyper-V, VMware	Microsoft 365 (Plus package)
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	Plans not stated (US)
Live chat	Plans not stated	Plans not stated (US)
Support hours	Phone: 24/7 · Live chat: 24/7	Live chat: Mon-Fri, 6 a.m. to 5 p.m. PT · Phone: Mon-Fri, 6 a.m. to 5 p.m. PT
Incidents posted	We found no public status page for IDrive.	12 incidents posted on ESET's status page, which covers all ESET products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by ESET. Status page
Capterra score	4.6 / 5 from 1,201 reviews	Not listed
Trustpilot score	2.1 / 5 from 1,781 reviews	Not listed
Fit: Retail shop	55	55
Fit: Restaurant or café	45	50
Fit: Service business	75	70
Fit: Agency or studio	82	75
Fit: Trades or contractor	55	50
Fit: Online store	60	60
Why people pick it	5 TB for 5 computers at $9.99 a month Backs up NAS drives and servers too	Covers computers, servers, and phones Central console
Where it falls short	First-year discount ends at renewal Microsoft 365 and server backup cost extra	Five-device minimum Yearly billing
	Visit IDrive ↗	Visit ESET PROTECT ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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