Campaign Monitor vs Omnisend

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Campaign MonitorMarigold	OmnisendOmnisend
In one line	Polished email campaigns with a strong template editor	Email and SMS for online stores, free to 250 contacts
Starting price	From $11.70/mo	Free
At 2,500 contacts	$42.30/mo	$44/mo
Plans	Up to 500 contacts: Lite $13/mo (2,500 sends), Essentials $31, Premier $171; 10% off yearly ($11.70/$27.90/$153.90); price rises with contacts (501-2,500: $47/$74/$182); Lite billed yearly: $11.70 to 500 contacts, $42.30 to 2,500, $67.50 to 5,000, $105.30 to 10,000; 30-day trial with 500 contacts	Free to 250 contacts (500 emails/mo); Standard $16/mo at 500 contacts, $20 at 1,000, $44 at 2,500, $81 at 5,000, $132 at 10,000 (6,000 emails at 500); Pro from $59/mo at 2,500 contacts (unlimited email); SMS paid per message; billed monthly in USD
Pricing model	Free trial	Free tier
Free trial	30 days	—
Users	Unlimited	Not listed
Both connect to	HubSpot CRM, Shopify
Also connects to	No others on record	WooCommerce, BigCommerce, Ecwid, Big Cartel, Shift4Shop310+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Premier and up	None listed
Live chat	None listed	Every plan
Support hours	Web form: Mon-Fri 8 am to 5 pm CST/CDT, Mon-Fri 9 am to 5 pm AEST/AEDT, Mon-Fri 9 am to 5 pm BST/GMT	Live chat: 24/7 · Email: 24/7
Incidents posted	Marigold has a public status page. Status page	0 incidents posted on Omnisend's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.5 / 5 from 506 reviews	4.7 / 5 from 837 reviews
Trustpilot score	2.2 / 5 from 200 reviews	4.4 / 5 from 510 reviews
Fit: Retail shop	70	55
Fit: Restaurant or café	65	20
Fit: Service business	75	25
Fit: Agency or studio	85	35
Fit: Trades or contractor	50	10
Fit: Online store	70	92
Why people pick it	Best-in-class template editor Agency features for client accounts	Free plan with every feature Built around store and order data
Where it falls short	Automation less deep than rivals Price climbs with list size	SMS always paid per message Little use without an online store
	Visit Campaign Monitor ↗	Visit Omnisend ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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