Streak vs Reply.io

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	StreakStreak	Reply.ioReply.io
In one line	A pipeline that lives inside Gmail	Multichannel sales sequences with AI drafting
Starting price	From $49/person	From $49/person
Six-person team	$294/mo	$294/mo
Plans	Free (email tracking and mail merge, no CRM pipelines); Pro $49/user/mo; Pro+ $69/user/mo; Enterprise $129/user/mo, billed annually (monthly $59/$89/$159)	Email Volume $49/user/mo billed yearly ($59 monthly) at 1,000 active contacts; Multichannel $89/user/mo yearly ($99 monthly); AI SDR from $500/mo; 14-day trial
Pricing model	Free tier	Free trial
Free trial	14 days	14 days
Users	Per user	Per user
Both connect to	No shared connections on record.
Also connects to	None in our catalog	None in our catalog
Team size	Just me · 2–10 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Not looked up yet
Live chat	Pro and up	Not looked up yet
Support hours	Not published	Not published
Incidents posted	0 incidents posted on Streak's status page in the 90 days to Oct 27, 2026. Status page	We found no public status page for Reply.io.
Capterra score	4.5 / 5 from 479 reviews	4.6 / 5 from 95 reviews
Trustpilot score	2.5 / 5 from 13 reviews (few reviews)	4.6 / 5 from 266 reviews
Fit: Retail shop	25	5
Fit: Restaurant or café	15	5
Fit: Service business	75	55
Fit: Agency or studio	85	85
Fit: Trades or contractor	55	30
Fit: Online store	40	25
Why people pick it	Nothing new to learn if you live in Gmail Free tier covers tracking and mail merge	Email, LinkedIn, and calls in one sequence Agency workspace
Where it falls short	Gmail only Pro jumps to $49 per user	Pricing has many editions Needs a separate CRM for the pipeline
	Visit Streak ↗	Visit Reply.io ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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