Streak vs Capsule CRM

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

Capsule CRM costs less for a six-person team.
Capsule CRM fits retail shop, restaurant or café.
Streak fits agency or studio.
Capsule CRM suits teams past ten people.

Compare	StreakStreak	Capsule CRMCapsule
In one line	A pipeline that lives inside Gmail	Plain contact and pipeline CRM with strong accounting links
Starting price	From $49/person	From $18/person
Six-person team	$294/mo	$108/mo
Plans	Free (email tracking and mail merge, no CRM pipelines); Pro $49/user/mo; Pro+ $69/user/mo; Enterprise $129/user/mo, billed annually (monthly $59/$89/$159)	Per user. Free (2 users, 250 contacts, 1 pipeline); Starter $22/user/mo or $18 billed yearly (30,000 contacts); Growth $40/mo or $36 billed yearly (automations, email sync, multiple pipelines); Advanced $60/mo or $54 billed yearly (120,000 contacts); Ultimate $75/mo or $72 billed yearly. Transpond email marketing add-on from $11/mo. 14-day free trial, no card
Pricing model	Free tier	Free tier
Free trial	14 days	14 days
Users	Per user	Per user; free plan 2 users
Both connect to	No shared connections on record.
Also connects to	None in our catalog	Mailchimp100+ listed by the vendor
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Pro and up	None listed
Support hours	Not published	Not published
Incidents posted	0 incidents posted on Streak's status page in the 90 days to Oct 27, 2026. Status page	0 incidents posted on Capsule's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.5 / 5 from 479 reviews	Not listed
Trustpilot score	2.5 / 5 from 13 reviews (few reviews)	Not listed
Fit: Retail shop	25	45
Fit: Restaurant or café	15	30
Fit: Service business	75	72
Fit: Agency or studio	85	62
Fit: Trades or contractor	55	60
Fit: Online store	40	45
Why people pick it	Nothing new to learn if you live in Gmail Free tier covers tracking and mail merge	Direct accounting integrations Free plan for 2 users
Where it falls short	Gmail only Pro jumps to $49 per user	Automations need Growth No phone support
	Visit Streak	Visit Capsule CRM

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Streak and Capsule CRM: partner links. We may earn a commission; it never affects rankings.

Streak vs Capsule CRM

Short version

More comparisons with Streak or Capsule CRM