Streak vs Freshsales

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	StreakStreak	FreshsalesFreshworks
In one line	A pipeline that lives inside Gmail	Freshworks' sales CRM with a free tier and built-in phone
Starting price	From $49/person	From $9/person
Six-person team	$294/mo	$54/mo
Plans	Free (email tracking and mail merge, no CRM pipelines); Pro $49/user/mo; Pro+ $69/user/mo; Enterprise $129/user/mo, billed annually (monthly $59/$89/$159)	Growth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annually
Pricing model	Free tier	Free trial
Free trial	14 days	21 days
Users	Per user	Per user
Both connect to	No shared connections on record.
Also connects to	None in our catalog	Mailchimp, Klaviyo
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Plans not stated
Live chat	Pro and up	None listed
Support hours	Not published	Not published
Incidents posted	0 incidents posted on Streak's status page in the 90 days to Oct 27, 2026. Status page	Freshworks has a public status page. Status page
Capterra score	4.5 / 5 from 479 reviews	4.5 / 5 from 623 reviews
Trustpilot score	2.5 / 5 from 13 reviews (few reviews)	Not listed
Fit: Retail shop	25	30
Fit: Restaurant or café	15	15
Fit: Service business	75	80
Fit: Agency or studio	85	82
Fit: Trades or contractor	55	60
Fit: Online store	40	50
Why people pick it	Nothing new to learn if you live in Gmail Free tier covers tracking and mail merge	Low entry price per user Phone and email in one place
Where it falls short	Gmail only Pro jumps to $49 per user	Reports are thin on lower tiers Many features need Pro
	Visit Streak ↗	Visit Freshsales ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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