Reply.io vs lemlist

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Reply.ioReply.io	lemlistlempire
In one line	Multichannel sales sequences with AI drafting	Cold email and LinkedIn outreach sequences with a lead database
Starting price	From $49/person	From $55/mo
Six-person team	$294/mo	$55/mo
Plans	Email Volume $49/user/mo billed yearly ($59 monthly) at 1,000 active contacts; Multichannel $89/user/mo yearly ($99 monthly); AI SDR from $500/mo; 14-day trial	Email $55/mo billed yearly ($62 quarterly, $69 monthly) for 50,000 emails/mo with unlimited users and senders, no LinkedIn or calls; more volume: $71 yearly ($89 monthly) at 100,000, $127 ($159) at 200,000, $287 ($359) at 500,000, $527 ($659) at 1,000,000; Multichannel Expert $87/user/mo billed yearly ($109 monthly), 5 senders per user, LinkedIn, calls and SMS; Enterprise custom, billed yearly, 5-seat minimum; data add-ons: enrichment $16/mo yearly ($20 monthly) for 2,000 credits, intent signals $21/mo yearly ($29 monthly) for 100 signals; 14-day free trial (the help center says it covers Multichannel Expert only)
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Per user	Unlimited on Email; per user on Multichannel
Both connect to	No shared connections on record.
Also connects to	None in our catalog	Not looked up yet58+ listed by the vendor
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	None listed
Live chat	Not looked up yet	Every plan
Support hours	Not published	Not published
Incidents posted	We found no public status page for Reply.io.	Lempire has a public status page. Status page
Capterra score	4.6 / 5 from 95 reviews	Not listed
Trustpilot score	4.6 / 5 from 266 reviews	Not listed
Fit: Retail shop	5	5
Fit: Restaurant or café	5	5
Fit: Service business	55	55
Fit: Agency or studio	85	88
Fit: Trades or contractor	30	25
Fit: Online store	25	20
Why people pick it	Email, LinkedIn, and calls in one sequence Agency workspace	Email plan covers unlimited users for one price Warm-up and lead database included
Where it falls short	Pricing has many editions Needs a separate CRM for the pipeline	Email plan has no LinkedIn or calling Contact data costs extra credits
	Visit Reply.io ↗	Visit lemlist ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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