Reply.io vs Less Annoying CRM

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Reply.ioReply.io	Less Annoying CRMLess Annoying Software
In one line	Multichannel sales sequences with AI drafting	One plain CRM plan at $15 a user
Starting price	From $49/person	From $15/person
Six-person team	$294/mo	$90/mo
Plans	Email Volume $49/user/mo billed yearly ($59 monthly) at 1,000 active contacts; Multichannel $89/user/mo yearly ($99 monthly); AI SDR from $500/mo; 14-day trial	$15/user/mo plus tax, all features, no tiers or contracts; 30-day trial, no card
Pricing model	Free trial	Free trial
Free trial	14 days	30 days
Users	Per user	Per user
Both connect to	No shared connections on record.
Also connects to	None in our catalog	Mailchimp
Team size	2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	Every plan
Live chat	Not looked up yet	None listed
Support hours	Not published	Not published
Incidents posted	We found no public status page for Reply.io.	Less Annoying Software has a public status page. Status page
Capterra score	4.6 / 5 from 95 reviews	4.8 / 5 from 659 reviews
Trustpilot score	4.6 / 5 from 266 reviews	4.3 / 5 from 8 reviews (few reviews)
Fit: Retail shop	5	45
Fit: Restaurant or café	5	30
Fit: Service business	55	85
Fit: Agency or studio	85	75
Fit: Trades or contractor	30	68
Fit: Online store	25	40
Why people pick it	Email, LinkedIn, and calls in one sequence Agency workspace	Very easy to learn One price, every feature
Where it falls short	Pricing has many editions Needs a separate CRM for the pipeline	Light automation No free plan
	Visit Reply.io ↗	Visit Less Annoying CRM ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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