Campaign Monitor vs ActiveCampaign
Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
ActiveCampaign costs less at 2,500 contacts.
Campaign Monitor fits restaurant or café.
ActiveCampaign fits online store.
| Compare | ||
|---|---|---|
| In one line | Polished email campaigns with a strong template editor | Email automation for businesses that follow up over weeks |
| Starting price | From $11.70/mo | From $15/mo |
| At 2,500 contacts | $42.30/mo | $39/mo |
| Plans | Up to 500 contacts: Lite $13/mo (2,500 sends), Essentials $31, Premier $171; 10% off yearly ($11.70/$27.90/$153.90); price rises with contacts (501-2,500: $47/$74/$182); Lite billed yearly: $11.70 to 500 contacts, $42.30 to 2,500, $67.50 to 5,000, $105.30 to 10,000; 30-day trial with 500 contacts | At 1,000 contacts, billed yearly: Starter $15/mo (1 user, 5 actions per automation); Plus $49 (landing pages, unlimited actions); Pro $79 (3 users). Starter billed yearly rises to $39 at 2,500 contacts, $79 at 5,000, $149 at 10,000. Monthly $19/$59/$99 |
| Pricing model | Free trial | Free trial |
| Free trial | 30 days | 14 days |
| Users | Unlimited | 1 on Starter and Plus; 3 on Pro |
| Both connect to | HubSpot CRM, Shopify | |
| Also connects to | No others on record | Pipedrive, Squarespace Commerce, WooCommerce, BigCommerce, Teachable1,059+ listed by the vendor |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Premier and up | Plans not stated |
| Live chat | None listed | Every paid plan |
| Support hours | Web form: Mon-Fri 8 am to 5 pm CST/CDT, Mon-Fri 9 am to 5 pm AEST/AEDT, Mon-Fri 9 am to 5 pm BST/GMT | Not published |
| Incidents posted | Marigold has a public status page. Status page | 11 incidents posted on ActiveCampaign's status page, which covers all ActiveCampaign products and regions, in the 90 days to Oct 27, 2026; 7 marked major or critical by ActiveCampaign. Status page |
| Capterra score | 4.5 / 5 from 506 reviews | 4.6 / 5 from 2,571 reviews |
| Trustpilot score | 2.2 / 5 from 200 reviews | 2.7 / 5 from 1,450 reviews |
| Fit: Retail shop | 70 | 65 |
| Fit: Restaurant or café | 65 | 55 |
| Fit: Service business | 75 | 82 |
| Fit: Agency or studio | 85 | 85 |
| Fit: Trades or contractor | 50 | 55 |
| Fit: Online store | 70 | 82 |
| Why people pick it |
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| Where it falls short |
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| Visit Campaign Monitor | Visit ActiveCampaign | |
List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices
Campaign Monitor: partner link. We may earn a commission; it never affects rankings.
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