Seamless.AI vs Capsule CRM

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Seamless.AI costs less for a six-person team.
  • Capsule CRM fits retail shop, restaurant or café, service business, trades or contractor, online store.
  • Seamless.AI fits agency or studio.
CompareSeamless.AISeamless.AICapsule CRMCapsule
In one lineReal-time contact search for sales prospectingPlain contact and pipeline CRM with strong accounting links
Starting priceFreeFrom $18/person
Six-person team$0/mo$108/mo
PlansFree up to 50 credits; Pro and Enterprise priced through sales only, no published pricesPer user. Free (2 users, 250 contacts, 1 pipeline); Starter $22/user/mo or $18 billed yearly (30,000 contacts); Growth $40/mo or $36 billed yearly (automations, email sync, multiple pipelines); Advanced $60/mo or $54 billed yearly (120,000 contacts); Ultimate $75/mo or $72 billed yearly. Transpond email marketing add-on from $11/mo. 14-day free trial, no card
Pricing modelFree tierFree tier
Free trial—14 days
UsersPer userPer user; free plan 2 users
Both connect toNo shared connections on record.
Also connects toNone in our catalogMailchimp100+ listed by the vendor
Team size2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people
Available inUS · CA · UK · AUUS · UK · CA · AU
Phone supportPlans not statedNone listed
Live chatNone listedNone listed
Support hoursNot publishedNot published
Incidents posted0 incidents posted on Seamless.AI's status page, which covers all Seamless.AI products and regions, in the 90 days to Oct 27, 2026. Status page0 incidents posted on Capsule's status page in the 90 days to Oct 27, 2026. Status page
Trustpilot score1.2 / 5 from 313 reviewsNot listed
Fit: Retail shop545
Fit: Restaurant or café530
Fit: Service business4572
Fit: Agency or studio7562
Fit: Trades or contractor2560
Fit: Online store2045
Why people pick it
  • Large contact database
  • Real-time verification
  • Direct accounting integrations
  • Free plan for 2 users
Where it falls short
  • Paid pricing is not published
  • Sales call needed to buy
  • Automations need Growth
  • No phone support
Visit Seamless.AI Visit Capsule CRM

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Seamless.AI and Capsule CRM: partner links. We may earn a commission; it never affects rankings.

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