Seamless.AI vs Capsule CRM
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Seamless.AI costs less for a six-person team.
Capsule CRM fits retail shop, restaurant or café, service business, trades or contractor, online store.
Seamless.AI fits agency or studio.
| Compare | ||
|---|---|---|
| In one line | Real-time contact search for sales prospecting | Plain contact and pipeline CRM with strong accounting links |
| Starting price | Free | From $18/person |
| Six-person team | $0/mo | $108/mo |
| Plans | Free up to 50 credits; Pro and Enterprise priced through sales only, no published prices | Per user. Free (2 users, 250 contacts, 1 pipeline); Starter $22/user/mo or $18 billed yearly (30,000 contacts); Growth $40/mo or $36 billed yearly (automations, email sync, multiple pipelines); Advanced $60/mo or $54 billed yearly (120,000 contacts); Ultimate $75/mo or $72 billed yearly. Transpond email marketing add-on from $11/mo. 14-day free trial, no card |
| Pricing model | Free tier | Free tier |
| Free trial | — | 14 days |
| Users | Per user | Per user; free plan 2 users |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog | Mailchimp100+ listed by the vendor |
| Team size | 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · CA · UK · AU | US · UK · CA · AU |
| Phone support | Plans not stated | None listed |
| Live chat | None listed | None listed |
| Support hours | Not published | Not published |
| Incidents posted | 0 incidents posted on Seamless.AI's status page, which covers all Seamless.AI products and regions, in the 90 days to Oct 27, 2026. Status page | 0 incidents posted on Capsule's status page in the 90 days to Oct 27, 2026. Status page |
| Trustpilot score | 1.2 / 5 from 313 reviews | Not listed |
| Fit: Retail shop | 5 | 45 |
| Fit: Restaurant or café | 5 | 30 |
| Fit: Service business | 45 | 72 |
| Fit: Agency or studio | 75 | 62 |
| Fit: Trades or contractor | 25 | 60 |
| Fit: Online store | 20 | 45 |
| Why people pick it |
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| Where it falls short |
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| Visit Seamless.AI | Visit Capsule CRM | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Seamless.AI and Capsule CRM: partner links. We may earn a commission; it never affects rankings.
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