Lusha vs Claap

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	LushaLusha	Claaplempire
In one line	B2B phone numbers and emails from a browser extension	Records sales calls and sends structured notes to your CRM
Starting price	Free	From $32/person
Six-person team	$0/mo	$192/mo
Plans	Free (40 credits/mo); Starter $37.45/mo billed annually ($49.90 monthly; 1 seat, 400 credits/mo); Professional from $52.45/mo ($69.90 monthly; 2 seats); Premium $299.95/mo; Scale on request	Per recording license; teammates who only watch use free Basic licenses in the same workspace. Basic free (10 videos per user, 300 min total, basic AI summary); billed yearly: Pro $32/license/mo ($40 monthly; unlimited recordings, 1,000 min/mo, 500 AI credits); Business $60/license/mo ($75 monthly; unlimited recording time, 1,000 AI credits, CRM auto-complete, coaching, Zapier); Enterprise custom (SSO, API, dedicated account manager); yearly saves 20%
Pricing model	Free tier	Free tier
Free trial	—	—
Users	1 seat on Starter; 2 on Professional	Per recording license; free Basic for viewers
Both connect to	No shared connections on record.
Also connects to	None in our catalog	None in our catalog20+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	Every plan
Support hours	Not published	Not published
Incidents posted	2 incidents posted on Lusha's status page, which covers all Lusha products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Lusha. Status page	We found no public status page for lempire.
Capterra score	4.0 / 5 from 398 reviews	Not listed
Trustpilot score	1.2 / 5 from 782 reviews	Not listed
Fit: Retail shop	5	5
Fit: Restaurant or café	5	5
Fit: Service business	50	50
Fit: Agency or studio	80	70
Fit: Trades or contractor	25	15
Fit: Online store	20	20
Why people pick it	Easy Chrome extension Free credits to try	Fills CRM notes from recorded calls Free licenses for teammates who only watch
Where it falls short	Credit model gets expensive Data accuracy varies by region	CRM auto-complete and Zapier need Business at $60 Built for sales calls, little use outside sales
	Visit Lusha ↗	Visit Claap ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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