Keap vs Claap

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	KeapKeap	Claaplempire
In one line	CRM with email automation, invoices and payments, formerly Infusionsoft	Records sales calls and sends structured notes to your CRM
Starting price	From $299/mo + $39/extra person	From $32/person
Six-person team	$455/mo	$192/mo
Plans	One plan with all features: $299/mo billed monthly, includes 2 users and 1,500 contacts; extra users $39/mo each; more contacts cost extra in tiers; required one-time implementation package $500 (listed down from $1,500); annual contracts exist but no annual price is published ($299 early termination fee); text marketing Tier 1 (500 texts, 100 minutes) included, higher tiers $24 to $279/mo, U.S. only; 14-day free trial, no card (25 emails, no payments or texts)	Per recording license; teammates who only watch use free Basic licenses in the same workspace. Basic free (10 videos per user, 300 min total, basic AI summary); billed yearly: Pro $32/license/mo ($40 monthly; unlimited recordings, 1,000 min/mo, 500 AI credits); Business $60/license/mo ($75 monthly; unlimited recording time, 1,000 AI credits, CRM auto-complete, coaching, Zapier); Enterprise custom (SSO, API, dedicated account manager); yearly saves 20%
Pricing model	Free trial	Free tier
Free trial	14 days	—
Users	2 users included; extra users $39/mo each	Per recording license; free Basic for viewers
Both connect to	No shared connections on record.
Also connects to	Not looked up yet5,000+ listed by the vendor	None in our catalog20+ listed by the vendor
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Every plan	None listed
Live chat	Every plan	Every plan
Support hours	Phone: Monday to Friday, 6am to 6pm Mountain Standard Time, UK line Monday to Saturday, 1pm to 2am London time, Australia line Monday to Saturday, 11pm to 12pm Sydney time · Live chat: 24/7 inside the Keap app	Not published
Incidents posted	0 incidents posted on Keap's status page, which covers all Keap products and regions, in the 90 days to Oct 27, 2026. Status page	We found no public status page for lempire.
Fit: Retail shop	35	5
Fit: Restaurant or café	15	5
Fit: Service business	80	50
Fit: Agency or studio	65	70
Fit: Trades or contractor	50	15
Fit: Online store	55	20
Why people pick it	Email, automation, pipeline, invoices and payments in one plan 24/7 chat, U.S. phone support and a success manager included	Fills CRM notes from recorded calls Free licenses for teammates who only watch
Where it falls short	$299/mo for 2 users plus a required $500 setup package Texting and Keap's own payments are U.S. only	CRM auto-complete and Zapier need Business at $60 Built for sales calls, little use outside sales
	Visit Keap ↗	Visit Claap ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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