HubSpot CRM vs Claap

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • HubSpot CRM costs less for a six-person team.
  • HubSpot CRM fits retail shop, restaurant or café, service business, agency or studio, trades or contractor, online store.
  • Claap: Fills CRM notes from recorded calls.
CompareHubSpot CRMHubSpotClaaplempire
In one lineFree CRM that grows into a marketing suiteRecords sales calls and sends structured notes to your CRM
Starting priceFrom $15/personFrom $32/person
Six-person team$90/mo$192/mo
PlansFree CRM; Starter Customer Platform $15/mo per seatPer recording license; teammates who only watch use free Basic licenses in the same workspace. Basic free (10 videos per user, 300 min total, basic AI summary); billed yearly: Pro $32/license/mo ($40 monthly; unlimited recordings, 1,000 min/mo, 500 AI credits); Business $60/license/mo ($75 monthly; unlimited recording time, 1,000 AI credits, CRM auto-complete, coaching, Zapier); Enterprise custom (SSO, API, dedicated account manager); yearly saves 20%
Pricing modelFree tierFree tier
Free trial——
UsersUnlimited on freePer recording license; free Basic for viewers
Both connect toNo shared connections on record.
Also connects toMailchimp, Campaign Monitor, Hello Bar, MailerLite, Constant Contact, ActiveCampaign, Omnisend1,500+ listed by the vendorNone in our catalog20+ listed by the vendor
Team sizeJust me · 2–10 people · 11–50 people · 51–200 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportProfessional and upNone listed
Live chatStarter and upEvery plan
Support hoursLive chat: always on (whenever you need it) · Email: always on (whenever you need it)Not published
Incidents posted11 incidents posted on HubSpot's status page, which covers all HubSpot products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by HubSpot. Status pageWe found no public status page for lempire.
Capterra score4.5 / 5 from 4,491 reviewsNot listed
Fit: Retail shop555
Fit: Restaurant or café355
Fit: Service business8550
Fit: Agency or studio9270
Fit: Trades or contractor6015
Fit: Online store7520
Why people pick it
  • Free plan is real
  • Marketing and sales in one place
  • Fills CRM notes from recorded calls
  • Free licenses for teammates who only watch
Where it falls short
  • Paid tiers get expensive quickly
  • CRM auto-complete and Zapier need Business at $60
  • Built for sales calls, little use outside sales
Visit HubSpot CRM Visit Claap

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Claap: partner link. We may earn a commission; it never affects rankings.

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