Close vs Claap

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CloseClose	Claaplempire
In one line	CRM with calling, SMS, and email sequences built in	Records sales calls and sends structured notes to your CRM
Starting price	From $35/person	From $32/person
Six-person team	$210/mo	$192/mo
Plans	Solo $9/user/mo (1 user); Essentials $35/user/mo; Growth $99/user/mo; Scale $139/user/mo, billed annually (monthly $19/$49/$109/$149)	Per recording license; teammates who only watch use free Basic licenses in the same workspace. Basic free (10 videos per user, 300 min total, basic AI summary); billed yearly: Pro $32/license/mo ($40 monthly; unlimited recordings, 1,000 min/mo, 500 AI credits); Business $60/license/mo ($75 monthly; unlimited recording time, 1,000 AI credits, CRM auto-complete, coaching, Zapier); Enterprise custom (SSO, API, dedicated account manager); yearly saves 20%
Pricing model	Free trial	Free tier
Free trial	14 days	—
Users	Per user	Per recording license; free Basic for viewers
Both connect to	No shared connections on record.
Also connects to	None in our catalog100+ listed by the vendor	None in our catalog20+ listed by the vendor
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	None listed	Every plan
Support hours	Not published	Not published
Incidents posted	3 incidents posted on Close's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Close. Status page	We found no public status page for lempire.
Capterra score	4.7 / 5 from 164 reviews	Not listed
Trustpilot score	4.5 / 5 from 75 reviews	Not listed
Fit: Retail shop	20	5
Fit: Restaurant or café	10	5
Fit: Service business	80	50
Fit: Agency or studio	90	70
Fit: Trades or contractor	55	15
Fit: Online store	40	20
Why people pick it	Dialer and sequences included Fast, keyboard-friendly interface	Fills CRM notes from recorded calls Free licenses for teammates who only watch
Where it falls short	Cheapest plan is one user only Overkill if you do not sell by phone	CRM auto-complete and Zapier need Business at $60 Built for sales calls, little use outside sales
	Visit Close ↗	Visit Claap ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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