Pipedrive vs Claap
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Pipedrive costs less for a six-person team.- Pipedrive fits retail shop, restaurant or café, service business, agency or studio, trades or contractor, online store.
Claap: Fills CRM notes from recorded calls.
| Compare | PipedrivePipedrive | Claaplempire |
|---|---|---|
| In one line | Sales pipeline CRM for small teams that close deals | Records sales calls and sends structured notes to your CRM |
| Starting price | From $14/person | From $32/person |
| Six-person team | $84/mo | $192/mo |
| Plans | Lite $14/mo per seat; Growth $39; Premium $59; Ultimate $79, billed annually | Per recording license; teammates who only watch use free Basic licenses in the same workspace. Basic free (10 videos per user, 300 min total, basic AI summary); billed yearly: Pro $32/license/mo ($40 monthly; unlimited recordings, 1,000 min/mo, 500 AI credits); Business $60/license/mo ($75 monthly; unlimited recording time, 1,000 AI credits, CRM auto-complete, coaching, Zapier); Enterprise custom (SSO, API, dedicated account manager); yearly saves 20% |
| Pricing model | Free trial | Free tier |
| Free trial | 14 days | — |
| Users | Per seat | Per recording license; free Basic for viewers |
| Both connect to | No shared connections on record. | |
| Also connects to | Mailchimp, ActiveCampaign500+ listed by the vendor | None in our catalog20+ listed by the vendor |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Premium and up | None listed |
| Live chat | Every plan | Every plan |
| Support hours | Live chat: 24/7 · Phone: Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (English), Extended hours, Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (Ultimate only) | Not published |
| Incidents posted | Pipedrive has a public status page. Status page | We found no public status page for lempire. |
| Capterra score | 4.5 / 5 from 3,064 reviews | Not listed |
| Trustpilot score | 4.4 / 5 from 3,470 reviews | Not listed |
| Fit: Retail shop | 30 | 5 |
| Fit: Restaurant or café | 15 | 5 |
| Fit: Service business | 80 | 50 |
| Fit: Agency or studio | 85 | 70 |
| Fit: Trades or contractor | 70 | 15 |
| Fit: Online store | 50 | 20 |
| Why people pick it |
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| Where it falls short |
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| Visit Pipedrive | Visit Claap | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Pipedrive and Claap: partner links. We may earn a commission; it never affects rankings.
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