Freshsales vs Lusha

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Lusha costs less for a six-person team.
  • Freshsales fits retail shop, restaurant or café, service business, trades or contractor, online store.
CompareFreshsalesFreshworksLushaLusha
In one lineFreshworks' sales CRM with a free tier and built-in phoneB2B phone numbers and emails from a browser extension
Starting priceFrom $9/personFree
Six-person team$54/mo$0/mo
PlansGrowth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annuallyFree (40 credits/mo); Starter $37.45/mo billed annually ($49.90 monthly; 1 seat, 400 credits/mo); Professional from $52.45/mo ($69.90 monthly; 2 seats); Premium $299.95/mo; Scale on request
Pricing modelFree trialFree tier
Free trial21 days—
UsersPer user1 seat on Starter; 2 on Professional
Both connect toNo shared connections on record.
Also connects toMailchimp, KlaviyoNone in our catalog
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportPlans not statedNone listed
Live chatNone listedPlans not stated
Support hoursNot publishedNot published
Incidents postedFreshworks has a public status page. Status page2 incidents posted on Lusha's status page, which covers all Lusha products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Lusha. Status page
Capterra score4.5 / 5 from 623 reviews4.0 / 5 from 398 reviews
Trustpilot scoreNot listed1.2 / 5 from 782 reviews
Fit: Retail shop305
Fit: Restaurant or café155
Fit: Service business8050
Fit: Agency or studio8280
Fit: Trades or contractor6025
Fit: Online store5020
Why people pick it
  • Low entry price per user
  • Phone and email in one place
  • Easy Chrome extension
  • Free credits to try
Where it falls short
  • Reports are thin on lower tiers
  • Many features need Pro
  • Credit model gets expensive
  • Data accuracy varies by region
Visit Freshsales Visit Lusha

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Freshsales and Lusha: partner links. We may earn a commission; it never affects rankings.

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