Freshsales vs folk

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Freshsales costs less for a six-person team.
  • Freshsales fits service business, trades or contractor, online store.
  • Freshsales suits teams past ten people.
  • folk: Works from your inbox and LinkedIn.
CompareFreshsalesFreshworksfolkfolk
In one lineFreshworks' sales CRM with a free tier and built-in phoneLightweight CRM that lives in your inbox and LinkedIn
Starting priceFrom $9/personFrom $24/person
Six-person team$54/mo$144/mo
PlansGrowth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annuallyPer member, unlimited contacts. Standard $30/member/mo or $24 billed yearly (2,000 messages a member a month, 500 enrichments); Premium $60/mo or $48 billed yearly (deals, sequences, dashboards, API); Enterprise from $100/mo or $80 billed yearly. No free plan; 14-day trial with Premium features, no card. Card payment only
Pricing modelFree trialFree trial
Free trial21 days14 days
UsersPer userPer member
Both connect toNo shared connections on record.
Also connects toMailchimp, KlaviyoNone in our catalog5,000+ listed by the vendor
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportPlans not statedNone listed
Live chatNone listedEvery plan
Support hoursNot publishedNot published
Incidents postedFreshworks has a public status page. Status pageFolk has a public status page. Status page
Capterra score4.5 / 5 from 623 reviewsNot listed
Fit: Retail shop3025
Fit: Restaurant or café1515
Fit: Service business8065
Fit: Agency or studio8278
Fit: Trades or contractor6035
Fit: Online store5030
Why people pick it
  • Low entry price per user
  • Phone and email in one place
  • Works from your inbox and LinkedIn
  • Unlimited contacts
Where it falls short
  • Reports are thin on lower tiers
  • Many features need Pro
  • No free plan
  • Deals and reports need Premium
Visit Freshsales Visit folk

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Freshsales and folk: partner links. We may earn a commission; it never affects rankings.

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