Freshsales vs lemlist

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FreshsalesFreshworks	lemlistlempire
In one line	Freshworks' sales CRM with a free tier and built-in phone	Cold email and LinkedIn outreach sequences with a lead database
Starting price	From $9/person	From $55/mo
Six-person team	$54/mo	$55/mo
Plans	Growth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annually	Email $55/mo billed yearly ($62 quarterly, $69 monthly) for 50,000 emails/mo with unlimited users and senders, no LinkedIn or calls; more volume: $71 yearly ($89 monthly) at 100,000, $127 ($159) at 200,000, $287 ($359) at 500,000, $527 ($659) at 1,000,000; Multichannel Expert $87/user/mo billed yearly ($109 monthly), 5 senders per user, LinkedIn, calls and SMS; Enterprise custom, billed yearly, 5-seat minimum; data add-ons: enrichment $16/mo yearly ($20 monthly) for 2,000 credits, intent signals $21/mo yearly ($29 monthly) for 100 signals; 14-day free trial (the help center says it covers Multichannel Expert only)
Pricing model	Free trial	Free trial
Free trial	21 days	14 days
Users	Per user	Unlimited on Email; per user on Multichannel
Both connect to	No shared connections on record.
Also connects to	Mailchimp, Klaviyo	Not looked up yet58+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	None listed	Every plan
Support hours	Not published	Not published
Incidents posted	Freshworks has a public status page. Status page	Lempire has a public status page. Status page
Capterra score	4.5 / 5 from 623 reviews	Not listed
Fit: Retail shop	30	5
Fit: Restaurant or café	15	5
Fit: Service business	80	55
Fit: Agency or studio	82	88
Fit: Trades or contractor	60	25
Fit: Online store	50	20
Why people pick it	Low entry price per user Phone and email in one place	Email plan covers unlimited users for one price Warm-up and lead database included
Where it falls short	Reports are thin on lower tiers Many features need Pro	Email plan has no LinkedIn or calling Contact data costs extra credits
	Visit Freshsales ↗	Visit lemlist ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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