Freshsales vs Bookyourdata

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FreshsalesFreshworks	BookyourdataBookyourdata
In one line	Freshworks' sales CRM with a free tier and built-in phone	Pay-as-you-go B2B email lists, no subscription
Starting price	From $9/person	$99 for 250 contacts
Six-person team	$54/mo	$99 for 250 contacts
Plans	Growth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annually	Pay as you go, no subscription; 1 credit = 1 contact; credits never expire. 10 free credits; 250 for $99 ($0.40 each); 500 $159 ($0.32); 1,000 $299 ($0.30); 2,500 $599 ($0.24); 5,000 $799 ($0.16); 10,000 $999 ($0.10); 25,000 $2,099 ($0.08); credits refunded for wrong or outdated contacts under a 97% deliverability guarantee; unlimited team accounts; hand-built lists (BeSpoke) from $499 for 1,000 records
Pricing model	Free trial	Paid
Free trial	21 days	—
Users	Per user	Unlimited team accounts
Both connect to	No shared connections on record.
Also connects to	Mailchimp, Klaviyo	None in our catalog
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	Plans not stated
Live chat	None listed	Plans not stated
Support hours	Not published	Live chat: 24/7, from its customer success team
Incidents posted	Freshworks has a public status page. Status page	0 incidents posted on Bookyourdata's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.5 / 5 from 623 reviews	Not listed
Fit: Retail shop	30	10
Fit: Restaurant or café	15	5
Fit: Service business	80	50
Fit: Agency or studio	82	70
Fit: Trades or contractor	60	25
Fit: Online store	50	20
Why people pick it	Low entry price per user Phone and email in one place	No subscription, and credits never expire Credits refunded for bad emails
Where it falls short	Reports are thin on lower tiers Many features need Pro	A list, not a CRM or email sender Cost per contact is highest on small packs
	Visit Freshsales ↗	Visit Bookyourdata ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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