Freshsales vs Seamless.AI

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FreshsalesFreshworks	Seamless.AISeamless.AI
In one line	Freshworks' sales CRM with a free tier and built-in phone	Real-time contact search for sales prospecting
Starting price	From $9/person	Free
Six-person team	$54/mo	$0/mo
Plans	Growth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annually	Free up to 50 credits; Pro and Enterprise priced through sales only, no published prices
Pricing model	Free trial	Free tier
Free trial	21 days	—
Users	Per user	Per user
Both connect to	No shared connections on record.
Also connects to	Mailchimp, Klaviyo	None in our catalog
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · CA · UK · AU
Phone support	Plans not stated	Plans not stated
Live chat	None listed	None listed
Support hours	Not published	Not published
Incidents posted	Freshworks has a public status page. Status page	0 incidents posted on Seamless.AI's status page, which covers all Seamless.AI products and regions, in the 90 days to Oct 27, 2026. Status page
Capterra score	4.5 / 5 from 623 reviews	Not listed
Trustpilot score	Not listed	1.2 / 5 from 313 reviews
Fit: Retail shop	30	5
Fit: Restaurant or café	15	5
Fit: Service business	80	45
Fit: Agency or studio	82	75
Fit: Trades or contractor	60	25
Fit: Online store	50	20
Why people pick it	Low entry price per user Phone and email in one place	Large contact database Real-time verification
Where it falls short	Reports are thin on lower tiers Many features need Pro	Paid pricing is not published Sales call needed to buy
	Visit Freshsales ↗	Visit Seamless.AI ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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