Freshsales vs Less Annoying CRM
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Freshsales costs less for a six-person team.
Less Annoying CRM fits retail shop, restaurant or café.- Freshsales fits online store.
- Freshsales suits teams past ten people.
| Compare | FreshsalesFreshworks | Less Annoying CRMLess Annoying Software |
|---|---|---|
| In one line | Freshworks' sales CRM with a free tier and built-in phone | One plain CRM plan at $15 a user |
| Starting price | From $9/person | From $15/person |
| Six-person team | $54/mo | $90/mo |
| Plans | Growth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annually | $15/user/mo plus tax, all features, no tiers or contracts; 30-day trial, no card |
| Pricing model | Free trial | Free trial |
| Free trial | 21 days | 30 days |
| Users | Per user | Per user |
| Both connect to | Mailchimp | |
| Also connects to | Klaviyo | No others on record |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Plans not stated | Every plan |
| Live chat | None listed | None listed |
| Support hours | Not published | Not published |
| Incidents posted | Freshworks has a public status page. Status page | Less Annoying Software has a public status page. Status page |
| Capterra score | 4.5 / 5 from 623 reviews | 4.8 / 5 from 659 reviews |
| Trustpilot score | Not listed | 4.3 / 5 from 8 reviews (few reviews) |
| Fit: Retail shop | 30 | 45 |
| Fit: Restaurant or café | 15 | 30 |
| Fit: Service business | 80 | 85 |
| Fit: Agency or studio | 82 | 75 |
| Fit: Trades or contractor | 60 | 68 |
| Fit: Online store | 50 | 40 |
| Why people pick it |
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| Where it falls short |
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| Visit Freshsales | Visit Less Annoying CRM | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Freshsales: partner link. We may earn a commission; it never affects rankings.
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