Close vs folk
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
folk costs less for a six-person team.
Close fits service business, agency or studio, trades or contractor, online store.- Close suits teams past ten people.
| Compare | CloseClose | folkfolk |
|---|---|---|
| In one line | CRM with calling, SMS, and email sequences built in | Lightweight CRM that lives in your inbox and LinkedIn |
| Starting price | From $35/person | From $24/person |
| Six-person team | $210/mo | $144/mo |
| Plans | Solo $9/user/mo (1 user); Essentials $35/user/mo; Growth $99/user/mo; Scale $139/user/mo, billed annually (monthly $19/$49/$109/$149) | Per member, unlimited contacts. Standard $30/member/mo or $24 billed yearly (2,000 messages a member a month, 500 enrichments); Premium $60/mo or $48 billed yearly (deals, sequences, dashboards, API); Enterprise from $100/mo or $80 billed yearly. No free plan; 14-day trial with Premium features, no card. Card payment only |
| Pricing model | Free trial | Free trial |
| Free trial | 14 days | 14 days |
| Users | Per user | Per member |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog100+ listed by the vendor | None in our catalog5,000+ listed by the vendor |
| Team size | 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | None listed | Every plan |
| Support hours | Not published | Not published |
| Incidents posted | 3 incidents posted on Close's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Close. Status page | Folk has a public status page. Status page |
| Capterra score | 4.7 / 5 from 164 reviews | Not listed |
| Trustpilot score | 4.5 / 5 from 75 reviews | Not listed |
| Fit: Retail shop | 20 | 25 |
| Fit: Restaurant or café | 10 | 15 |
| Fit: Service business | 80 | 65 |
| Fit: Agency or studio | 90 | 78 |
| Fit: Trades or contractor | 55 | 35 |
| Fit: Online store | 40 | 30 |
| Why people pick it |
|
|
| Where it falls short |
|
|
| Visit Close | Visit folk | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Close and folk: partner links. We may earn a commission; it never affects rankings.
More comparisons with Close or folk
HubSpot CRM vs CloseHubSpot CRM vs folkPipedrive vs ClosePipedrive vs folkClose vs SalesflareClose vs StreakClose vs FreshsalesClose vs InstantlyClose vs Reply.ioClose vs LushaClose vs Seamless.AIClose vs DripifyClose vs Less Annoying CRMClose vs Apollo.ioClose vs Capsule CRMClose vs lemlistClose vs KeapClose vs GoHighLevelClose vs ClaapClose vs BookyourdataSalesflare vs folkStreak vs folkFreshsales vs folkInstantly vs folkReply.io vs folkLusha vs folkSeamless.AI vs folkDripify vs folkLess Annoying CRM vs folkApollo.io vs folkfolk vs Capsule CRMfolk vs lemlistfolk vs Keapfolk vs GoHighLevelfolk vs Claapfolk vs Bookyourdata