Close vs Less Annoying CRM
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Less Annoying CRM costs less for a six-person team.
Less Annoying CRM fits retail shop, restaurant or café, trades or contractor.
Close fits agency or studio.
Close suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | CRM with calling, SMS, and email sequences built in | One plain CRM plan at $15 a user |
| Starting price | From $35/person | From $15/person |
| Six-person team | $210/mo | $90/mo |
| Plans | Solo $9/user/mo (1 user); Essentials $35/user/mo; Growth $99/user/mo; Scale $139/user/mo, billed annually (monthly $19/$49/$109/$149) | $15/user/mo plus tax, all features, no tiers or contracts; 30-day trial, no card |
| Pricing model | Free trial | Free trial |
| Free trial | 14 days | 30 days |
| Users | Per user | Per user |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog100+ listed by the vendor | Mailchimp |
| Team size | 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | Every plan |
| Live chat | None listed | None listed |
| Support hours | Not published | Not published |
| Incidents posted | 3 incidents posted on Close's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Close. Status page | Less Annoying Software has a public status page. Status page |
| Capterra score | 4.7 / 5 from 164 reviews | 4.8 / 5 from 659 reviews |
| Trustpilot score | 4.5 / 5 from 75 reviews | 4.3 / 5 from 8 reviews (few reviews) |
| Fit: Retail shop | 20 | 45 |
| Fit: Restaurant or café | 10 | 30 |
| Fit: Service business | 80 | 85 |
| Fit: Agency or studio | 90 | 75 |
| Fit: Trades or contractor | 55 | 68 |
| Fit: Online store | 40 | 40 |
| Why people pick it |
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| Where it falls short |
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| Visit Close | Visit Less Annoying CRM | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Close: partner link. We may earn a commission; it never affects rankings.
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