HubSpot CRM vs Close

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • HubSpot CRM costs less for a six-person team.
  • HubSpot CRM fits retail shop, restaurant or café, online store.
  • Close: Dialer and sequences included.
CompareHubSpot CRMHubSpotCloseClose
In one lineFree CRM that grows into a marketing suiteCRM with calling, SMS, and email sequences built in
Starting priceFrom $15/personFrom $35/person
Six-person team$90/mo$210/mo
PlansFree CRM; Starter Customer Platform $15/mo per seatSolo $9/user/mo (1 user); Essentials $35/user/mo; Growth $99/user/mo; Scale $139/user/mo, billed annually (monthly $19/$49/$109/$149)
Pricing modelFree tierFree trial
Free trial—14 days
UsersUnlimited on freePer user
Both connect toNo shared connections on record.
Also connects toMailchimp, Campaign Monitor, Hello Bar, MailerLite, Constant Contact, ActiveCampaign, Omnisend1,500+ listed by the vendorNone in our catalog100+ listed by the vendor
Team sizeJust me · 2–10 people · 11–50 people · 51–200 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportProfessional and upNone listed
Live chatStarter and upNone listed
Support hoursLive chat: always on (whenever you need it) · Email: always on (whenever you need it)Not published
Incidents posted11 incidents posted on HubSpot's status page, which covers all HubSpot products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by HubSpot. Status page3 incidents posted on Close's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Close. Status page
Capterra score4.5 / 5 from 4,491 reviews4.7 / 5 from 164 reviews
Trustpilot scoreNot listed4.5 / 5 from 75 reviews
Fit: Retail shop5520
Fit: Restaurant or café3510
Fit: Service business8580
Fit: Agency or studio9290
Fit: Trades or contractor6055
Fit: Online store7540
Why people pick it
  • Free plan is real
  • Marketing and sales in one place
  • Dialer and sequences included
  • Fast, keyboard-friendly interface
Where it falls short
  • Paid tiers get expensive quickly
  • Cheapest plan is one user only
  • Overkill if you do not sell by phone
Visit HubSpot CRM Visit Close

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Close: partner link. We may earn a commission; it never affects rankings.

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