Landbot vs tawk.to
Two customer support tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
tawk.to fits retail shop, trades or contractor.
Landbot fits agency or studio.
| Compare | LandbotLandbot | tawk.totawk.to |
|---|---|---|
| In one line | Drag-and-drop chatbots for your site and WhatsApp | Free live chat for your website |
| Starting price | Free for 1 user | Free |
| Six-person team | Not listed | $0/mo |
| Plans | Free (100 chats/mo, 1 seat); Starter €32/mo billed annually (€40 monthly, 2 seats); Professional €80/mo (€100 monthly, 3 seats); Business custom pricing; prices in EUR | Free live chat, ticketing, and knowledge base with unlimited agents; add-ons per site: remove branding $29/mo, AI Assist from $29/mo; hired chat agents $1/hr |
| Pricing model | Free tier | Free |
| Free trial | 14 days | — |
| Users | 1-3 seats by plan; extra seats €25/mo | Unlimited |
| Integrations | WhatsApp, Zapier, HubSpot, Google Sheets, Stripe | WordPress, Shopify, Wix, Squarespace, WooCommerce |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | Professional and up | Every plan |
| Support hours | Not published | Live chat: 24/7 |
| Incidents posted | 1 incident posted on Landbot's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Landbot. Status page | 0 incidents posted on tawk.to's status page in the 90 days to Oct 27, 2026. Status page |
| Capterra score | 4.4 / 5 from 70 reviews | 4.6 / 5 from 345 reviews |
| Trustpilot score | 2.1 / 5 from 10 reviews (few reviews) | 2.2 / 5 from 108 reviews |
| Fit: Retail shop | 55 | 65 |
| Fit: Restaurant or café | 50 | 50 |
| Fit: Service business | 75 | 75 |
| Fit: Agency or studio | 80 | 70 |
| Fit: Trades or contractor | 50 | 60 |
| Fit: Online store | 75 | 82 |
| Why people pick it |
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| Where it falls short |
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| Visit Landbot | Visit tawk.to |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Landbot: partner link. We may earn a commission; it never affects rankings.
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