Landbot vs Front

Two customer support tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	LandbotLandbot	FrontFront
In one line	Drag-and-drop chatbots for your site and WhatsApp	Shared team inbox for email and chat, from $25 a seat
Starting price	Free for 1 user	From $25/person
Six-person team	Not listed	$150/mo
Plans	Free (100 chats/mo, 1 seat); Starter €32/mo billed annually (€40 monthly, 2 seats); Professional €80/mo (€100 monthly, 3 seats); Business custom pricing; prices in EUR	Per seat, billed yearly: Starter $25 ($35 monthly, up to 10 seats); Professional $65 ($85, up to 50 seats, omnichannel); Enterprise $105 (yearly only); Copilot add-on $20/seat; 14-day trial
Pricing model	Free tier	Free trial
Free trial	14 days	14 days
Users	1-3 seats by plan; extra seats €25/mo	Up to 10 on Starter
Integrations	WhatsApp, Zapier, HubSpot, Google Sheets, Stripe	Gmail, Outlook, Salesforce, HubSpot, Slack, Shopify
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Not looked up yet
Live chat	Professional and up	Plans not stated
Support hours	Not published	Not published
Incidents posted	1 incident posted on Landbot's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Landbot. Status page	7 incidents posted on Front's status page, which covers all Front products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Front. Status page
Capterra score	4.4 / 5 from 70 reviews	4.5 / 5 from 293 reviews
Trustpilot score	2.1 / 5 from 10 reviews (few reviews)	1.8 / 5 from 297 reviews
Fit: Retail shop	55	40
Fit: Restaurant or café	50	25
Fit: Service business	75	78
Fit: Agency or studio	80	88
Fit: Trades or contractor	50	45
Fit: Online store	75	75
Why people pick it	Visual builder is easy WhatsApp channel	Email-first team inbox Strong collaboration
Where it falls short	Priced by chats, which can jump Not a full inbox	Priced per seat Starter limits channels
	Visit Landbot ↗	Visit Front ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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