Tidio vs Landbot

Two customer support tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	TidioTidio	LandbotLandbot
In one line	Live chat and chatbot widget with a free tier	Drag-and-drop chatbots for your site and WhatsApp
Starting price	Free	Free for 1 user
Six-person team	$0/mo	Not listed
Plans	Free (50 conversations/mo); Starter $24.17/mo; Growth from $49.17/mo, billed annually (monthly $29/$59); Plus from $300/mo	Free (100 chats/mo, 1 seat); Starter €32/mo billed annually (€40 monthly, 2 seats); Professional €80/mo (€100 monthly, 3 seats); Business custom pricing; prices in EUR
Pricing model	Free tier	Free tier
Free trial	7 days	14 days
Users	Unlimited	1-3 seats by plan; extra seats €25/mo
Integrations	Shopify, WordPress, Wix, HubSpot, Mailchimp	WhatsApp, Zapier, HubSpot, Google Sheets, Stripe
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	Professional and up
Support hours	Not published	Not published
Incidents posted	0 incidents posted on Tidio's status page in the 90 days to Oct 27, 2026. Status page	1 incident posted on Landbot's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Landbot. Status page
Capterra score	4.7 / 5 from 590 reviews	4.4 / 5 from 70 reviews
Trustpilot score	3.5 / 5 from 225 reviews	2.1 / 5 from 10 reviews (few reviews)
Fit: Retail shop	65	55
Fit: Restaurant or café	60	50
Fit: Service business	75	75
Fit: Agency or studio	55	80
Fit: Trades or contractor	55	50
Fit: Online store	85	75
Why people pick it	Fast to install Bots answer the easy stuff	Visual builder is easy WhatsApp channel
Where it falls short	Conversation caps AI add-on costs extra	Priced by chats, which can jump Not a full inbox
	Visit Tidio ↗	Visit Landbot ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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