tawk.to vs Typewise

Two customer support tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	tawk.totawk.to	TypewiseTypewise
In one line	Free live chat for your website	AI agent that resolves support emails and chats, priced per resolution
Starting price	Free	From $83.25/mo
Six-person team	$0/mo	$83.25/mo
Plans	Free live chat, ticketing, and knowledge base with unlimited agents; add-ons per site: remove branding $29/mo, AI Assist from $29/mo; hired chat agents $1/hr	Starter $99/mo or $999/yr (about $83.25/mo); Growth $599/mo or $5,999/yr; Business $2,000/mo billed yearly; every plan adds a per-resolution fee: $2 a resolution pay as you go, down to $1 with volume packages; a partial resolution counts half, unresolved requests are free. Additional users $89/mo. 14-day free trial with 100 resolution credits and $10 of AI Operator credits, no card
Pricing model	Free	Free trial
Free trial	—	14 days
Users	Unlimited	Additional users $89/mo
Integrations	WordPress, Shopify, Wix, Squarespace, WooCommerce	Zendesk, Freshdesk, Salesforce, Shopify, Stripe, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Every plan	None listed
Support hours	Live chat: 24/7	Not published
Incidents posted	0 incidents posted on tawk.to's status page in the 90 days to Oct 27, 2026. Status page	We found no public status page for Typewise.
Capterra score	4.6 / 5 from 345 reviews	Not listed
Trustpilot score	2.2 / 5 from 108 reviews	Not listed
Fit: Retail shop	65	45
Fit: Restaurant or café	50	20
Fit: Service business	75	55
Fit: Agency or studio	70	45
Fit: Trades or contractor	60	25
Fit: Online store	82	72
Why people pick it	Free with unlimited agents Installs on any site	Pays only for resolved requests Works on top of your help desk
Where it falls short	tawk.to branding unless you pay Basic reporting	Per-resolution fees add up at volume Not a help desk on its own
	Visit tawk.to ↗	Visit Typewise ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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