Crisp vs Typewise

Two customer support tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CrispCrisp	TypewiseTypewise
In one line	Website chat and shared inbox at a flat price per workspace	AI agent that resolves support emails and chats, priced per resolution
Starting price	Free for 2 users	From $83.25/mo
Six-person team	Not listed	$83.25/mo
Plans	Free (2 seats); flat per workspace: Mini $45/mo (4 seats, shared email inbox); Essentials $95 (10 seats, WhatsApp, Instagram, SMS, knowledge base); Plus $295 (20 seats, ticketing); no per-conversation fees	Starter $99/mo or $999/yr (about $83.25/mo); Growth $599/mo or $5,999/yr; Business $2,000/mo billed yearly; every plan adds a per-resolution fee: $2 a resolution pay as you go, down to $1 with volume packages; a partial resolution counts half, unresolved requests are free. Additional users $89/mo. 14-day free trial with 100 resolution credits and $10 of AI Operator credits, no card
Pricing model	Free tier	Free trial
Free trial	14 days	14 days
Users	2 on free; 4 on Mini	Additional users $89/mo
Integrations	Shopify, WooCommerce, WordPress, Slack, HubSpot, Stripe, Zapier	Zendesk, Freshdesk, Salesforce, Shopify, Stripe, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	None listed
Support hours	Not published	Not published
Incidents posted	Crisp has a public status page. Status page	We found no public status page for Typewise.
Capterra score	4.6 / 5 from 148 reviews	Not listed
Trustpilot score	1.9 / 5 from 56 reviews	Not listed
Fit: Retail shop	60	45
Fit: Restaurant or café	45	20
Fit: Service business	70	55
Fit: Agency or studio	72	45
Fit: Trades or contractor	40	25
Fit: Online store	85	72
Why people pick it	Flat price per workspace, not per agent Free plan for 2 seats	Pays only for resolved requests Works on top of your help desk
Where it falls short	Big jump from $95 to $295 for ticketing Extra seats only on Plus	Per-resolution fees add up at volume Not a help desk on its own
	Visit Crisp ↗	Visit Typewise ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Typewise: partner link. We may earn a commission; it never affects rankings.