Front vs Typewise

Two customer support tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FrontFront	TypewiseTypewise
In one line	Shared team inbox for email and chat, from $25 a seat	AI agent that resolves support emails and chats, priced per resolution
Starting price	From $25/person	From $83.25/mo
Six-person team	$150/mo	$83.25/mo
Plans	Per seat, billed yearly: Starter $25 ($35 monthly, up to 10 seats); Professional $65 ($85, up to 50 seats, omnichannel); Enterprise $105 (yearly only); Copilot add-on $20/seat; 14-day trial	Starter $99/mo or $999/yr (about $83.25/mo); Growth $599/mo or $5,999/yr; Business $2,000/mo billed yearly; every plan adds a per-resolution fee: $2 a resolution pay as you go, down to $1 with volume packages; a partial resolution counts half, unresolved requests are free. Additional users $89/mo. 14-day free trial with 100 resolution credits and $10 of AI Operator credits, no card
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Up to 10 on Starter	Additional users $89/mo
Integrations	Gmail, Outlook, Salesforce, HubSpot, Slack, Shopify	Zendesk, Freshdesk, Salesforce, Shopify, Stripe, Slack
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	None listed
Live chat	Plans not stated	None listed
Support hours	Not published	Not published
Incidents posted	7 incidents posted on Front's status page, which covers all Front products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Front. Status page	We found no public status page for Typewise.
Capterra score	4.5 / 5 from 293 reviews	Not listed
Trustpilot score	1.8 / 5 from 297 reviews	Not listed
Fit: Retail shop	40	45
Fit: Restaurant or café	25	20
Fit: Service business	78	55
Fit: Agency or studio	88	45
Fit: Trades or contractor	45	25
Fit: Online store	75	72
Why people pick it	Email-first team inbox Strong collaboration	Pays only for resolved requests Works on top of your help desk
Where it falls short	Priced per seat Starter limits channels	Per-resolution fees add up at volume Not a help desk on its own
	Visit Front ↗	Visit Typewise ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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