Pipedrive vs Less Annoying CRM
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Pipedrive costs less for a six-person team.
Less Annoying CRM fits retail shop, restaurant or café.
Pipedrive fits agency or studio, online store.
Pipedrive suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Sales pipeline CRM for small teams that close deals | One plain CRM plan at $15 a user |
| Starting price | From $14/person | From $15/person |
| Six-person team | $84/mo | $90/mo |
| Plans | Lite $14/mo per seat; Growth $39; Premium $59; Ultimate $79, billed annually | $15/user/mo plus tax, all features, no tiers or contracts; 30-day trial, no card |
| Pricing model | Free trial | Free trial |
| Free trial | 14 days | 30 days |
| Users | Per seat | Per user |
| Both connect to | Mailchimp | |
| Also connects to | ActiveCampaign500+ listed by the vendor | No others on record |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Premium and up | Every plan |
| Live chat | Every plan | None listed |
| Support hours | Live chat: 24/7 · Phone: Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (English), Extended hours, Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (Ultimate only) | Not published |
| Incidents posted | Pipedrive has a public status page. Status page | Less Annoying Software has a public status page. Status page |
| Capterra score | 4.5 / 5 from 3,064 reviews | 4.8 / 5 from 659 reviews |
| Trustpilot score | 4.4 / 5 from 3,470 reviews | 4.3 / 5 from 8 reviews (few reviews) |
| Fit: Retail shop | 30 | 45 |
| Fit: Restaurant or café | 15 | 30 |
| Fit: Service business | 80 | 85 |
| Fit: Agency or studio | 85 | 75 |
| Fit: Trades or contractor | 70 | 68 |
| Fit: Online store | 50 | 40 |
| Why people pick it |
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| Where it falls short |
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| Visit Pipedrive | Visit Less Annoying CRM | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Pipedrive: partner link. We may earn a commission; it never affects rankings.
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