HubSpot CRM vs Less Annoying CRM
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
HubSpot CRM fits retail shop, agency or studio, online store.- HubSpot CRM suits teams past ten people.
Less Annoying CRM: Very easy to learn.
| Compare | HubSpot CRMHubSpot | Less Annoying CRMLess Annoying Software |
|---|---|---|
| In one line | Free CRM that grows into a marketing suite | One plain CRM plan at $15 a user |
| Starting price | From $15/person | From $15/person |
| Six-person team | $90/mo | $90/mo |
| Plans | Free CRM; Starter Customer Platform $15/mo per seat | $15/user/mo plus tax, all features, no tiers or contracts; 30-day trial, no card |
| Pricing model | Free tier | Free trial |
| Free trial | — | 30 days |
| Users | Unlimited on free | Per user |
| Both connect to | Mailchimp | |
| Also connects to | Campaign Monitor, Hello Bar, MailerLite, Constant Contact, ActiveCampaign, Omnisend1,500+ listed by the vendor | No others on record |
| Team size | Just me · 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Professional and up | Every plan |
| Live chat | Starter and up | None listed |
| Support hours | Live chat: always on (whenever you need it) · Email: always on (whenever you need it) | Not published |
| Incidents posted | 11 incidents posted on HubSpot's status page, which covers all HubSpot products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by HubSpot. Status page | Less Annoying Software has a public status page. Status page |
| Capterra score | 4.5 / 5 from 4,491 reviews | 4.8 / 5 from 659 reviews |
| Trustpilot score | Not listed | 4.3 / 5 from 8 reviews (few reviews) |
| Fit: Retail shop | 55 | 45 |
| Fit: Restaurant or café | 35 | 30 |
| Fit: Service business | 85 | 85 |
| Fit: Agency or studio | 92 | 75 |
| Fit: Trades or contractor | 60 | 68 |
| Fit: Online store | 75 | 40 |
| Why people pick it |
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| Where it falls short |
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| Visit HubSpot CRM | Visit Less Annoying CRM | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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