Pipedrive vs lemlist

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	PipedrivePipedrive	lemlistlempire
In one line	Sales pipeline CRM for small teams that close deals	Cold email and LinkedIn outreach sequences with a lead database
Starting price	From $14/person	From $55/mo
Six-person team	$84/mo	$55/mo
Plans	Lite $14/mo per seat; Growth $39; Premium $59; Ultimate $79, billed annually	Email $55/mo billed yearly ($62 quarterly, $69 monthly) for 50,000 emails/mo with unlimited users and senders, no LinkedIn or calls; more volume: $71 yearly ($89 monthly) at 100,000, $127 ($159) at 200,000, $287 ($359) at 500,000, $527 ($659) at 1,000,000; Multichannel Expert $87/user/mo billed yearly ($109 monthly), 5 senders per user, LinkedIn, calls and SMS; Enterprise custom, billed yearly, 5-seat minimum; data add-ons: enrichment $16/mo yearly ($20 monthly) for 2,000 credits, intent signals $21/mo yearly ($29 monthly) for 100 signals; 14-day free trial (the help center says it covers Multichannel Expert only)
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Per seat	Unlimited on Email; per user on Multichannel
Both connect to	No shared connections on record.
Also connects to	Mailchimp, ActiveCampaign500+ listed by the vendor	Not looked up yet58+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Premium and up	None listed
Live chat	Every plan	Every plan
Support hours	Live chat: 24/7 · Phone: Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (English), Extended hours, Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (Ultimate only)	Not published
Incidents posted	Pipedrive has a public status page. Status page	Lempire has a public status page. Status page
Capterra score	4.5 / 5 from 3,064 reviews	Not listed
Trustpilot score	4.4 / 5 from 3,470 reviews	Not listed
Fit: Retail shop	30	5
Fit: Restaurant or café	15	5
Fit: Service business	80	55
Fit: Agency or studio	85	88
Fit: Trades or contractor	70	25
Fit: Online store	50	20
Why people pick it	Clear pipeline view Fair per-seat price	Email plan covers unlimited users for one price Warm-up and lead database included
Where it falls short	Light on marketing features	Email plan has no LinkedIn or calling Contact data costs extra credits
	Visit Pipedrive ↗	Visit lemlist ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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