Pipedrive vs Instantly

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Pipedrive fits retail shop, restaurant or café, service business, trades or contractor, online store.
  • Instantly: Unlimited sending accounts on every plan.
ComparePipedrivePipedriveInstantlyInstantly
In one lineSales pipeline CRM for small teams that close dealsCold email at volume with inbox rotation and warm-up
Starting priceFrom $14/personFrom $37.60/mo
Six-person team$84/moNot listed
PlansLite $14/mo per seat; Growth $39; Premium $59; Ultimate $79, billed annuallyGrowth $37.60/mo billed annually ($47 monthly; unlimited email accounts, 5,000 emails/mo, 1 user: team members only on Hypergrowth); Hypergrowth $77.60/mo ($97 monthly); Light Speed $286.30/mo; lead database sold separately
Pricing modelFree trialPaid
Free trial14 days—
UsersPer seatUnlimited sending accounts
Both connect toNo shared connections on record.
Also connects toMailchimp, ActiveCampaign500+ listed by the vendorNone in our catalog
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportPremium and upNone listed
Live chatEvery planEvery paid plan; Hypergrowth and up
Support hoursLive chat: 24/7 · Phone: Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (English), Extended hours, Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (Ultimate only)Not published
Incidents postedPipedrive has a public status page. Status pageWe found no public status page for Instantly.
Capterra score4.5 / 5 from 3,064 reviewsSee reviews on Capterra
Trustpilot score4.4 / 5 from 3,470 reviewsSee reviews on Trustpilot
Fit: Retail shop305
Fit: Restaurant or café155
Fit: Service business8055
Fit: Agency or studio8588
Fit: Trades or contractor7030
Fit: Online store5025
Why people pick it
  • Clear pipeline view
  • Fair per-seat price
  • Unlimited sending accounts on every plan
  • Built-in warm-up
Where it falls short
  • Light on marketing features
  • Only useful for cold outbound
  • Lead data costs extra
Visit Pipedrive Visit Instantly

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Pipedrive and Instantly: partner links. We may earn a commission; it never affects rankings.

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